Hotel policy on disability

What we can do to help
View of the Hotel

Although the Cottage Hotel was not specifically designed for disabled guests we will endeavour to assist in any way possible to make our guests feel happy and comfortable in the given environment. There are procedures in place to ensure our guests' stay is a more enjoyable experience. Future plans will make the hotel more user friendly but being a small family-run hotel, these cannot be implemented overnight.

Facilities

We do not have specific disabled facilities within the hotel (we do have portable ramps for the front door step, wheel chair for indoor use, suction grips for use in bathroom/shower, and a hearing loop.)

Ambulant disabilities

We are more suited to people with only ambulant disabilities, we do not have a lift at the hotel and access to toilets and ground floor rooms could prove difficult for people with more severe disabilities.

Ramps

We have a portable ramp to overcome the two steps up to the main entrance.

Three steps from restaurant

To gain access to the ground floor rooms requires negotiating three steps, which are too wide for the use of a ramp. This may cause problems for wheelchair users.

Our restaurant is situated conveniently on the ground floor and is easily accessible, however the door to the restaurant is only 695mm wide and would therefore be difficult for large electric wheelchairs to access. We have a small wheelchair on site to counteract any problems.

Disabled car spaces

There is a disabled car space close to the main entrance on our lower car park. Naturally, we offer to reserve car spaces in the car park for people with disabilities but have to be strict due to limited space.